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Our Services

MPH ASSIST will provide a replacement vehicle to anyone involved in an accident that was not their fault.

MPH ASSIST will provide a suitable vehicle, as similar as possible to the damaged vehicle, to ensure all the client's needs are met. Our vehicles can be delivered to any convenient location such as home address, work address or the repairing garage. The vehicle will be delivered within a few hours.

Should the vehicle not be roadworthy and a vehicle is required immediately, MPH ASSIST will, under normal circumstances, deliver the vehicle within four hours. Once the vehicle is repaired we will arrange a prompt collection of our replacement vehicle.

We aim to provide a wide range of vehicles to suit all our customers' needs. We will do all we can to provide a suitable vehicle from our fleet and we will also source many other specialist vehicles.

Our fleet includes:
  • Mainstream vehicles for personal and business use
  • Prestige and performance vehicles
  • Family MPV vehicles and 4 x 4
  • Taxis - private hire vehicles
  • Vans
  • Dual Control - for driving instructors
Vehicle repairs

MPH ASSIST offer vehicle repair solutions to your non-fault customers, where they do not have cover for repair under their insurance policy. Vehicle damage is assessed and authorised by fully independent engineers.
A suitable replacement vehicle will be provided whilst the customer's vehicle is being repaired and where a vehicle is declared beyond economic repair, a settlement cheque will be issued.

Vehicle replacement
Motorists are becoming more and more aware of their legal entitlement to a replacement vehicle in the event of an accident where they are not at fault. As a consequence, more accidents are resulting in the hire of a replacement vehicle, most commonly via a credit hire organisation.

MPH Assist can provide a like-for-like replacement vehicle for all of your non-fault clients. We will normally deliver a replacement vehicle within four hours if necessary, we are able to offer an exceptionally high level of flexibility, choice and quality when hiring our vehicles to your policy-holders.

Full claims handling assistance
MPH Assist ensures that personal touch when dealing with your policy holder. Our professional claims handlers are highly trained and experienced, ensuring that your client receives prompt payment and full settlement of damages.
Claims management services are provided at no additional cost where we provide vehicle hire or repair services.

Personal injury management
Statistics state one in four motoring accidents result in either the driver or one of their passengers being injured. MPH Assist provides quick, straight forward help and advice at what can be a stressful time.

MPH Assist provides access to an expert panel of solicitors who specialise in road traffic accident claims. From the outset, our team will look after each case and ensure that the customer receives the maximum compensation that they are entitled to.

We have established relationships with solicitors. All our solicitors have the relevant Law Society accreditation and will provide the highest level of service and standards for your customers.

MPH Assist offer injured customers a stress free and effective management of their personal injury claim, backed with a variety of legal expense insurance options to ensure that the customer receives 100% of the claim for damages.

Our team provides a simple, stress free service with a single point personal contact to give you a more personal fast efficient service.

MPH Assist has an experienced, enthusiastic and professional team who strive to ensure complete satisfaction when dealing with persons using our service.

For more information on the service we can provide a brochure
or contact us info@mphassist.co.uk or Tel 01204 659 191.
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MPH ASSIST offer a complete and flexible nationwide service for people involved in Non-Fault accidents.

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