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Insurance Brokers

As a broker you provide a direct link between the client and the insurance company in the provision and management of their policy.

MPH Assist can help you and your clients by providing a complete non-fault accident management service to them, therefore removing the need for you both to go through the claims procedure.

The service we offer to you and your client is open to all including:
  • Those under 21 and over 70 years old
  • Those covered both comprehensively or third party
  • Those who have special vehicle requirements including dual control, estates, people carriers, 4x4s, and sports/executive vehicles.
MPH Assist will provide you with a dedicated claims handler to provide a personal contact for any queries or updates. Our phones are not automated, each time you phone in, it will be answered directly by one of our trained staff.

We are aware that some clients prefer to report their claim directly to their insurance company. As a service provider we would recommend a service such as ours as it reduces the time and inconvenience for the client, as we will manage the claim completely.

The other advantages of our service are:
  • Protection of your policyholdersâ€?excess
  • Protection of your policyholdersâ€?no claims bonus
  • Recovery of all costs incurred by your policyholder
  • Provision of a vehicle that matches your policyholdersâ€? vehicle requirements
Management Information
Management Information can be tailored to suit the needs of the referrer. Commonly requested information includes:
  • Accepted claims
  • Declined claims, with a reason
  • Completed claims
We promise to keep in regular contact with the client, ensuring that they will go no longer than 5 working days without having spoken to a claims advisor to update them on the progress of their claim.

Along with ensuring the client is aware of the progress of the claim, the referrer is also provided with a dedicated contact through which they can get regular updates on the progress of the claims they have currently ongoing.

For more information on the service we can provide a brochure
or contact us info@mphassist.co.uk or Tel 01204 659 191.
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MPH ASSIST offer a complete and flexible nationwide service for people involved in Non-Fault accidents.

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